Please see a list of our most frequently asked questions below! For more information on our wedding dresses or any of our bridal services please contact us and we will be happy to accommodate you any way we can. To find your dream dress from Magnolia Monterey Bridal please book an appointment.


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You will be working with a personal bridal consultant who will guide you through the amazing journey of finding the dress! Both you and your consultant will browse through our curated collection and find the style that best suits you for your special day. Whether it be something simple or something bedazzled, we’d love for you to try it before judging it on the hanger or from a photo. We also ask that you let your consultants handle all of the bridal gowns and accessories as they may be very delicate

No, but there is a “no show” fee of $50. 


Your credit card is required to reserve your appointment. It will not be charged unless you make any changes or cancellations within 48 hours of your appointment time. If you do not show up to your appointment, it is also considered a cancellation. If you cancel/change your appointment within 48 hours of your appointment or are a no-show, a nonrefundable $50 fee will be automatically charged to the credit card on file. No exceptions. There will be a 10-minute grace period from your scheduled appointment time before it is also considered canceled/no-show. By requesting an appointment, you agree to these terms.


Please notify us in advance if you will be late, or plan on canceling or rescheduling. You my text 831.250.9380 or call 831.769.4744. If we do not answer immediately, we may be in an appointment and will get back to you as soon as we can.


We look forward to meeting you!

There is street parking or you may valet park across the street at The Monterey Plaza Hotel & Spa.

Yes, we have a ramp leading to the entrance and we are ADA accessible.

Gowns start at $1000 up to $6500 with the average being $2500.

5 to 8 months depending on a few variables including the designer, customizations, and any shipping disruptions. We are sometimes able to acquire gowns much sooner but would need to confirm with the designer to be sure.

No. All wedding gowns are considered special-order, they are made-to-order for each bride and hence are final sales. There are no refunds, exchanges, or returns on special-order items.

They will not all be available for a same-day sale. If they are sold, these sample dresses are sold AS-IS. They will follow the same no return and no refund policy.

We work with local alterations specialists who can do your alterations on-site or at their shop. We will arrange for your alterations appointment when that time comes. You are not obligated to use our alterations specialist. Alterations are an additional extra cost.

We recommend having at least 2 - 3 months time to alter your dress. Shorter time frames may be possible but it depends on several variables. Rush fees do occur when your expected wear date is shorter.

Yes. Since we are located in a destination wedding town, we get plenty of inquiries to steam dresses prior to their wedding day. This is a perfect solution for out-of-town brides who have to shove their wedding dress(es) in their suitcase. Contact for pricing and more details. We offer on-site steaming if you cannot come to our store. Coming soon. Contact for more information

Yes. We have gown storage services priced per day. Contact for more information.

When purchasing your gown, we will measure and discuss what your recommended size is based on the designers size chart. You will ultimately have the final say on what size you would like to order. We cannot predict nor are we responsible for any weight fluctuations beyond our control. However, rest assured we will guide you through your decision. Alterations will often be the best final solution.

We do not serve alcohol. However, we do often offer a complimentary glass of rose or champagne!

You are welcome to bring your own celebratory bottles of champagne.

You may bring up to 6 guests including yourself. Please contact us in advance if you would like to accommodate more guests.

Not all of the dresses online are available in our store and not all of the dresses in our store are online. Please contact us if you have a specific gown you are interested in.

Yes. We carry limited Bridal Shoes, veils, hair accessories, earrings, and belts/sashes

Yes. We offer hair and make-up services such as bridal trials to complement your fittings to get the perfect look for an additional cost. If you like your hair and makeup trial, they may also be booked for your wedding day by availability and location.

No. At the moment, we can only make recommendations.

At the moment we can offer a new signature service exclusive at Magnolia Monterey Bridal called the BRIDAL CONCIERGE. Your bridal concierge will be your dedicated bridal assistant for the day of your wedding. While your wedding planner is busy arranging all the other details of your vendors your bridal concierge will be there to help you and you only. Contact for more information.